Returns are accepted up to 30 days after delivery date. To begin a return, please call us or use the form below. We will contact you within 24 hours (excluding weekends and holidays). In the rare occurance of a defective item, we offer a replacement or refund and will provide you with a return shipping label. If you mistakenly ordered a wrong item, return shipping costs are your resonsibility as well as a 20% restocking fee and our original shipping cost being deductded from any refund amount. If you have any questions, please feel free to contact us. We strive for 100% customer satisfaction.